Customized furniture is produced according to the customer's specific requirements.

Before confirming an order, customers should carefully verify:

• Dimensions
• Design
• Color
• Material
• Finish
• Hardware
• Accessories
• Special requirements

Once the customer approves the final design/specification and production begins, changes may not be possible or may incur additional charges.

9.1 Customized Product Returns

Customized furniture is generally non-returnable due to a change of mind, preference, color preference, or customer-approved design.

However, manufacturing errors will be reviewed on a case-by-case basis.