WARRANTY POLICY

Warranty coverage varies depending on the product category, materials, components, and product type.

The applicable warranty period will be stated on the invoice, warranty card, order confirmation, or relevant product documentation.

8.1 Warranty May Cover

Subject to the applicable warranty terms:

  • Manufacturing defects
  • Structural defects
  • Certain hardware defects
  • Specific functional defects

8.2 Warranty Exclusions

Warranty generally does not cover:

  • Misuse
  • Accidental damage
  • Excessive weight or load
  • Water damage
  • Fire damage
  • Termite or pest damage
  • Unauthorized repair
  • Unauthorized modification
  • Normal wear and tear
  • Scratches or cosmetic damage caused by use
  • Improper third-party installation
  • Natural variations in wood, color, or texture

8.3 Warranty Claim

Customers may be required to provide:

  • Original invoice
  • Order number
  • Warranty card, where applicable
  • Product photographs
  • Videos or other evidence of the issue

Royalthrone Furniture may inspect the product before determining whether the claim qualifies for repair, replacement, or another appropriate remedy.